Google’s Pixel Buds, despite being critically acclaimed, have been met with reports of bugginess from buyers.
What you need to know
- Google will start rolling out updates to fix issues with the Pixel Buds.
- A few users have reported spotty Bluetooth connectivity and a static hissing noise.
- The first update will come out this week to fix issues with static.
Google has offered a mea culpa to Pixel Buds buyers as it starts preparing updates aimed at addressing quality issues. On Reddit and the Google Product forums, users have expressed concerns with the buds, citing issues relating to its Bluetooth stability, the presence of hissing and static while playing audio, and out of sync audio.
A Google employee this week chimed in let users know that they were heard. Today, Google has promised concrete fixes, the first of which will be coming this week. Pixel Buds will get a firmware update to version 296, intended to decrease “the audio hissing / static noise.”
In the coming weeks, Google will issue more updates to target specific issues:
- Decrease instances of phone call cut-outs
- Improve auto-recovery when one or both earbuds lose connection
- Improve media playback stability for phones that have software audio encoding
The Pixel Buds have been critically acclaimed, with reviewers praising their design and sound quality while offering concerns about their battery life. It’s not entirely clear how widespread the connectivity issues were, but Google’s timely fixes should help alleviate buyer pain.
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