Founded in 2012, three years after its hometown rival, San Francisco-based Lyft has increasingly been marginalized by Uber, which accounted for 74 percent of the U.S. consumer ride-share sales at the end of December, while Lyft had 26 percent, according to Bloomberg Second Measure.
Uber has benefited from expanding into food and beverage delivery, which helped it thrive during the pandemic when demand for shared rides plummeted.
It also lured drivers with incentives and bonuses during a severe shortage of workers as the economy reopened in 2021. Lyft, meanwhile, has been slow to recover from the pandemic, which caused high prices and long wait times for customers. In January Lyft reduced base ride prices to keep up with a similar move by Uber.
In October, the company increased the service fee riders pay directly to cover higher insurance costs. Those expenses are expected to continue to rise. Rather than have riders bear the burden, Lyft has been willing to take the hit to profits instead, Zimmer said in February.
Lyft has made effort to cut costs, shedding more than 700 employees last year. Last month, the company forecast dramatically lower profits in the current quarter, sending its shares plunging. Lyft’s earnings stood in stark contrast to rival Uber, which saw ride bookings soar by 31 percent in the fourth quarter surpassing its delivery bookings for the first time since the pandemic.
“All founders eventually find the right moment to step back and the right leaders to take their company forward,” Green said in the statement. “David has the right energy, ambition, and experience to lead Lyft into the future.” In a blog post, Green said he will spend more time with his family and explore new ways to help protect the planet.
To increase customer retention, the company has worked to expand its subscription product, Lyft Pink, and has partnered with Grubhub to offer members a complimentary subscription to the food-delivery platform. Lyft also launched an advertising unit last year to tap higher-margin revenue, a strategy other on-demand platforms including Uber, Instacart Inc. and DoorDash Inc. have implemented.
In a corporate filing, Lyft said it would pay Risher an annual salary of $725,000 and a signing bonus of $3.25 million.
