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How to cancel Netflix | Mashable

April 23, 2024
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If you’re looking to cancel your Netflix subscription and delete your account completely, you’ve come to the right place. Below, you’ll find directions on how to delete your Netflix account on your desktop and on your phone.

How to delete your Netflix account on desktop

What You Need

  • Laptop or computer
  • Netflix account

Step 2:
Click on your profile icon, then click it again in the top right corner of the screen.


Credit: Screenshot: Belen Edwards / Netflix

Step 3:
Select “Account” from the drop-down menu that appears.

This will take you to your account page.

A screenshot of a dropdown menu on Netflix with the word "account" circled.


Credit: Screenshot: Belen Edwards / Mashable

Step 4:
Once there, click “Cancel Membership.”

A screenshot showing the Netflix account page with the words "cancel membership" circled in red.


Credit: Screenshot: Belen Edwards / Netflix

Step 5:
Click “Finish cancellation” to cancel your account.

A screenshot from Netflix showing the final page of account cancellation with a blue button reading "finish cancellation" circled in red.


Credit: Screenshot: Belen Edwards / Netflix

Your account will be canceled at the end of the current billing period, and your information will be automatically deleted 10 months after the account has been canceled.

If you choose to restart your account within 10 months after cancellation, you will still be able to access your old profile and viewing preferences.

If you want to delete your account immediately, contact [email protected] from the email address used for your Netflix account.

How to delete your Netflix account on your phone

You cannot delete your Netflix account directly in the app, but you can delete it from your phone’s browser.

Step 1:
Open the Netflix app and log into your account.

Step 2:
Click on the menu in the top left corner of the screen.

It’s the three horizontal lines.

A screenshot of the Netflix app with an arrow pointing to the menu in the top left.


Credit: Screenshot: Belen Edwards / Netflix

Step 3:
Select “Account” from the drop-down menu that appears.

This will take you to your account page.

A screenshot of the Netflix app with the dropdown menu showing, the word "account" circled in red.


Credit: Screenshot: Belen Edwards / Mashable

Step 4:
Once there, scroll past your membership details and click “Cancel Membership.”

A screenshot of the Netflix app's account settings with the words "cancel membership" circled in red.


Credit: Screenshot: Belen Edwards / Mashable

Step 5:
Click “Finish cancellation” to cancel your account.

A screenshot of Netflix's app where you can cancel your membership. The button to do so is circled in red.


Credit: Screenshot: Belen Edwards / Mashable

As with canceling on desktop, your account will be canceled at the end of the current billing period, and your information will be automatically deleted 10 months after the account has been canceled.

And, if you choose to restart your account within 10 months after cancellation, you will still be able to access your old profile and viewing preferences.

However, if you want to delete your account immediately, contact [email protected] from the email address used for your Netflix account.

On a roll with canceling your streaming services? Here’s how to cancel Apple TV+.

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