Ordering online makes shopping easy, but entering shipping information can get tricky. You might have changed your location or have multiple addresses saved to your account. It’s easy to accidentally send a package to an old address or the wrong family member; in fact, a woman had over 80 packages ($4000 worth) sent to her by mistake. But, with a few simple steps, you can update the shipping address and redirect packages to the correct destination.
Our guide discusses changing your address for an Amazon delivery, such as a brand-new Amazon TV scheduled for delivery. We also cover how to manage your list of addresses, showing how to remove them from your account so you don’t accidentally re-use outdated information. If you want to learn more, check out our guide.
How to change your shipping address on Amazon
You can change the shipping address of your Amazon order at any time as long as Amazon is the one delivering the package and it hasn’t entered the shipping process. So, if you choose same-day shipping, your window for changing the shipping address is small.
Note that for faster delivery options like same-day shipping, it’s important to double-check the address before placing the order, as the window to change it is very small. You’ll have more time to act if you choose two-day or no-rush shipping.
Change your shipping address for an Amazon delivery
- Log in to your Amazon account.
- Go to the Return & Orders page.
- Find the order you’d like to change the delivery address of.
- Click View or edit order or View order details.
- Beneath the current shipping address, select Change.
- Find the address you’d like to ship to.
- Click Ship to this address.
- Confirm your credit card information and billing address. When that’s taken care of, your shipping information is updated.
You can’t alter your shipping details via the Amazon app.
Change your shipping address for a third-party delivery
If you ordered something from a third-party seller, you may have to contact the seller directly to change the order details.
- Go to the Your Orders page.
- Find the order you want to modify.
- Click View or edit order or View order details.
- Select the vendor’s name next to the product image.
- Select Ask a question at the right of the page.
- A new window opens with a chatbot that guides you through sending a message to the seller.
Change your shipping address during the checkout process
If you notice you need to change the shipping address during the checkout process, it’s easy to update before finalizing your order.
- On the checkout page via the website, look next to the pre-populated shipping address and select Change. This brings up the current addresses listed on your Amazon account.
- Choose the correct address you want to ship to and select Use this address at the bottom.
- Alternatively, if you need to add a new address, select Add a new address underneath the last address on the list.
- Fill in the information for the new address and select Use this address at the bottom when done.
Amazon automatically updates the shipping speed and options based on the new destination.
- On the checkout screen via the mobile app, look underneath the pre-populated shipping address and select Change delivery or pickup address.
- Choose the correct address you want to ship to and select Deliver to this address.
- Alternatively, if you need to add a new address, scroll down and select Add a new delivery address.
- Fill in the information for the new address and select Use this address at the bottom.
Make sure the delivery details look correct. Then, proceed through the rest of the checkout. As long as the order hasn’t been placed, you can update the shipping address as often as needed.
If you need to change the destination for your Amazon delivery after it has begun the shipping process, your only recourse is to cancel your order and place it again.
How to change your payment method and other order details
Changing your shipping address is a useful feature, but until your order ships, there are other aspects of your purchase that you can update if you need to. Maybe you ordered a gift on the wrong card and don’t want your partner to see the details. If that’s the case, changing your payment method is a quick and easy process.
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Change your payment method on the desktop
- Navigate to the Your Orders page.
- Find the order you want to modify and click View or edit order or View order details.
- Select Change Payment Method for your order.
- Choose the new payment method you want to use.
- Verify your payment details and then click Verify your card.
- When you’re done, select Continue to return to the Order Details page.
- On the Order Details page, change your shipping speed, add gift options, archive your order, or cancel it. You only have these options if your order hasn’t entered the shipping process.
Change your payment method on mobile
To change the order payment on mobile, follow the same steps.
- Navigate to your orders and select the order you want to modify.
- Scroll down a bit and tap View or Change this order.
- Scroll down and select your Payment Method.
- Select your new payment method.
Even though the layout of this page on mobile is a little different from the browser version, it still has the same functionality.
How to manage your addresses on Amazon
It’s a good idea to go through your Amazon address book occasionally and clean things up, especially if you moved or the people you send gifts to have moved, and things get cluttered. Keeping this list tidy can minimize shipping accidents. Here’s how to get rid of those old addresses.
Delete an address
- Hover over the Account & Lists button and click Account.
- Select Your Addresses.
- Find the address you’d like to delete and click Remove at the bottom of the address card.
- On the Confirm Removal pop-up window, select Yes.
Add an address
If you delete addresses because you or someone you know has moved, you’ll want to add a new address.
- Navigate to your account page and go to Your addresses.
- Click on Add Address in the upper-left corner.
- Enter the new address information.
- Select Add address at the bottom.
Manage addresses on mobile
You can also manage your addresses from the mobile app:
- Navigate to your Account page via either the profile page or the navigation page.
- Scroll down to the Account settings section and tap Your Addresses.
From here, the process to manage your addresses is the same as it is on the Amazon website. While you’re here, select a default address. That way, there’s less chance of sending a package to the wrong place.
Use an Amazon Hub Locker instead
If you receive a package you meant to send somewhere else, consider using Amazon Hub. You can return your order to one of the hundreds of locker and counter locations, then use your Amazon Prime delivery benefits to send it to the correct destination.
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Don’t let a wrong address ruin your Amazon order
Accidentally shipping a package to the wrong address can be frustrating. Amazon provides multiple convenient ways to update your shipping information, whether you catch an error during checkout or after placing an order. The key is acting quickly when you notice the mistake before it is too late. For same-day delivery methods, double-check the address before ordering.
It’s also essential to take advantage of Amazon’s address book features. You can save your frequent shipping destinations and select them at checkout. With the handy tools and quick corrections detailed in this guide, you can get your orders sent to the right place and avoid delivery mix-ups altogether. If you’re still having trouble registering the correct details on your account, don’t be afraid to consult Amazon customer service for assistance.
