It doesn’t happen often, but carriers will sometimes send out messages, letting customers know about new changes to terms and conditions, account status, bill payments, and more. Of course, in this day and age, it’s good to be skeptical, because there’s always the chance that these types of messages could just be spam or part of some elaborate phishing attempt.
Which is probably the reason why some folks are questioning a new message being sent out by T-Mobile regarding authorized users. The news comes from The Mobile Report, shedding light on what’s actually going on here, and if we’re getting straight to the point, the message is perfectly legitimate.
A choice only you can make
Authorized Users have been a thing for some time, and will allow that particular user to make changes to the account in the event that the main account holder is unavailable. Of course, this is quite handy, just in case you want to add some new features to a line, upgrade a line, or maybe do something else.
However, these changes could end up costing you, which is why users should be cautious when adding authorized users to an account, especially when they no longer need the main account holder’s permission to make changes. As far as what authorized users can do, well, T-Mobile has it all laid out on their website, and we’ll leave the bullet points here as well:
- Change the rate plan which could result in the loss of a retired plan and increase your monthly payment
- Add or remove services or features
- Receive notices and disclosures on behalf of the BRP
- Purchase devices for use with T-Mobile service, including on an EIP after the initial seven days of the account being activated Learn more about device payment plans
Again, it’s okay to get these kinds of messages, but if you’re ever unclear about what’s going on, you should contact T-Mobile directly or check the T-Life app to see if there are any messages there. Personally, I would avoid clicking on any links sent through texts, just to be safe. If you receive this message, you can most likely ignore it, or, if you want, you can make changes now to other lines on the account.
