Amazon has become synonymous with online shopping due to the convenience of ordering almost everything from the comfort of your home. You can buy everything from desk mats to the best Chromebooks from the Amazon website or app. Despite the advantages of shopping online, there may be many reasons why you might want to delete your Amazon account. You will not find a “Delete My Account” option in the account settings, making it difficult to leave the service. You need to visit a specific page on the Amazon website to cut ties with the e-commerce giant. This guide shows you how to access it and bid goodbye to your Amazon account.
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Why delete your Amazon Account?
Unless you’ve drastically limited your digital content and news consumption, you know that Amazon has had more than its fair share of controversies. Maybe account deletion is an ethical issue for you, and you no longer want to support their business practices. Stories of worker mistreatment, union-busting, questionable HR policies, and exploitative business practices have become common.
Maybe you want to support local businesses more, and account closure makes it simpler for you. You may want to delete your old account and start a new account instead. Perhaps you’re concerned about data privacy and want to erase your purchase history.
Regardless of the reason, here’s how you delete your Amazon account permanently.
What you need to know
Deleting your account doesn’t just get rid of your Amazon Prime membership. Your Amazon account gives you access to all of Amazon’s digital properties, including Audible, Amazon Music, and Kindle ebooks. If you want to escape your monthly subscription fee, cancel your Amazon Prime account without closing your entire account.
If you still want to close your account, you must know what you’ll lose access to. You also might have a lot of work ahead of you if you have switched to Alexa instead of using Google Assistant for your smart home devices. Permanently closing your account means you won’t have access to the products and services associated with your closed account or any data that’s associated with them, including:
- Everything associated with your Amazon.com customer profile, like your order history and open orders, returns and refunds, credit card info and other payment methods, reviews you wrote, photos and videos you uploaded, and discussion posts.
- Access to other Amazon sites that use your Amazon account to log in. It includes amazon.co.uk and international Amazon store URLs, Amazon Web Services (AWS), Amazon Selling Partner and Seller Central, Amazon Associates Programs, Amazon Pay, and your Amazon Business user account.
- Access to other digital properties that Amazon owns, including sites like Audible, IMDb, Woot, ComiXology, and wholefoodsmarket.com. If your accounts for sites like IMDb don’t use Amazon to log in, you won’t lose your access or data.
- The digital content you purchased and services you use, including Prime Video, Amazon Music, Amazon Photos, Audible, Kindle, and Amazon Appstore purchases.
- You won’t be able to use any available promotional credit or your remaining Amazon gift card balance, so check your balance before closing your account.
- The content and data related to Alexa, including your ability to control Amazon devices in the iPhone or Android mobile app. Your devices, such as Echo, Fire tablets, Fire TV, and e-readers, won’t be registered to your Amazon account.
How to permanently delete your Amazon account
Once you’ve deleted your Amazon account, you cannot get it back. If you have covered everything above and are ready to cut ties, it’s worth noting that the process differs from most websites.
- Sign in to the Amazon account you want to delete. If you’re not signed in, hover the cursor over the Accounts & Lists drop-down menu near the search bar and select Sign in.
How to sign in to Amazon with accounts & lists
- Cancel any open orders. You can’t delete your account until there are no currently active orders on your account. Click Returns & Orders in the upper-right corner of the website.
How to view your returns & orders on Amazon
- Select the items you want to cancel.
How to cancel items and orders on Amazon
- Submit a request to delete your account using the Close Your Amazon Account page. Read through the information on the page or scroll down to the bottom.
The Amazon page used to close your account
- Under the Account Closure Is A Permanent Action warning, click Choose Reason and select one of the options from the drop-down menu. You can also choose not to provide a reason.
Choosing the reason to permanently close your Amazon account
- Click the checkbox next to Yes, I want to permanently close my Amazon Account and delete my data. When you check the box, the Close My Account button becomes active, and you can click it.
The check box to permanently close your Amazon account
- You’ll receive an email or text message asking you to Confirm Account Closure. You’ll need to reply within five days to verify your request.
What to do if you don’t receive the confirmation notification
Although Amazon is notorious for making it difficult to contact a customer service representative, there are ways to reach an actual person. If you cannot confirm your account closure, contact customer service through phone, email, or live chat. Ask the customer service representative to close your account and tell them the Close Your Amazon Account page didn’t work.
Live chat customer service on Amazon
If you are closing your account due to privacy concerns, it’s important to note that Amazon is legally required to keep some of your data, such as your order history. Closing your account means that no one can access that data by logging in with your phone number or email, so your data won’t be accessible to just anyone.
You cannot restore your Amazon account once you’ve permanently closed it. You’ll need to create a new account if you want to order from Amazon again or use a service or features that require an account.
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Although Amazon makes it hard to delete your account, this guide should help you break up with the service for good. If you don’t want to delete your account but wish to take control of your finances, you can track your Amazon spending. You can also organize your finances with the best budgeting apps.
