What you need to know
- Comcast’s 5G networks are reporting massive outages across the United States.
- Down Detector began showing a massive spike in user complaints starting around 1p PT / 4p ET, primarily with landline internet coverage.
- We’ve reached out to Comcast for comment on when to expect the outage to be resolved.
Xfinity by Comcast customers are experiencing severe internet outages across the United States. While not every customer has been affected, we’ve heard reports of lost or slow internet in many major U.S. hubs.
Downdetector shows a spike in reports in the last hour, with 68% reporting “landline internet” issues and 22% reporting “No signal.” Some Android Central staffers have personally been affected, though others still have internet and only experienced a brief outage earlier in the day. It may vary by location.
Android Central has reached out to Comcast asking for comment on the source of the outage and the timetable for when things will be fixed. We’ll update this post as we learn more. Currently, no Xfinity social media has commented on the outage.
Update: An Xfinity rep has told us that they’re looking into it and will report back to us.
This outage has arrived just a couple of weeks after the major Verizon outage in late September. We wrote at the time that it highlighted the importance of satellite backups in case of cellular issues. In this case, the problem is mostly restricted to home internet.
More to come…
