Microsoft didn’t break a promise. But their messaging lacks clarity.

I’m saying the clarity of their messaging is not ENTIRELY terrible. Some of it (like Game Pass, for example) has been great. But with this cross gen stuff, it has been decidedly messy.

And I do think it’s a messaging problem. Phil says one thing during interviews, their showcase said another. And then they’ve tried to muddle through on social media. If that’s not to do with messaging, then… I don’t know what is? Seems like a weird point to fixate on. I think we’re both essentially in agreement on this, except for certain specific words, haha.