Under-desk sensors, in particular, have received high-profile backlash, perhaps because they are such an obvious piece of surveillance hardware rather than simply software designed to record work done on company machines. In the fall of 2022, students at Northeastern University hacked and removed under-desk sensors produced by EnOcean, offering “presence detection” and “people counting,” that had been installed in the school’s Interdisciplinary Science & Engineering Complex. The university provost eventually informed students that the department had planned to use the sensors with the Spaceti platform to optimize desk usage.
OccupEye (now owned by FM: Systems), another type of under-desk heat and motion sensor, received a similar reaction from staff at Barclays Bank and The Telegraph newspaper in London, with employees protesting and, in some cases, physically removing the devices that tracked the time they spent away from their desks.
Sapience offers various software packages to deliver workplace data to employers, including return-to-office compliance.
Credit:
Sapience
Despite the fallout, Barclays later faced a $1.1 billion fine from the ICO when it was found to have deployed Sapience’s employee-monitoring software in its offices, with the ability to single out and track individual employees. Perhaps unsurprisingly in the current climate, that same software company now offers “lightweight device-level technology” to monitor return-to-office policy compliance, with a dashboard breaking employee location down by office versus remote for specific departments and teams.
According to Elizabeth Anderson’s latest book Hijacked, while workplace surveillance culture and the obsession with measuring employee efficiency might feel relatively new, it can actually be traced back to the invention of the “work ethic” by the Puritans in the 16th and 17th centuries.
“They thought you should be working super hard; you shouldn’t be idling around when you should be in work,” she says. “You can see some elements there that can be developed into a pretty hostile stance toward workers. The Puritans were obsessed with not wasting time. It was about gaining assurance of salvation through your behavior. With the Industrial Revolution, the ‘no wasting time’ became a profit-maximizing strategy. Now you’re at work 24/7 because they can get you on email.”
Some key components of the original work ethic, though, have been skewed or lost over time. The Puritans also had strict constraints on what duties employers had toward their workers: paying a living wage and providing safe and healthy working conditions.
“You couldn’t just rule them tyrannically, or so they said. You had to treat them as your fellow Christians, with dignity and respect. In many ways the original work ethic was an ethic which uplifted workers.”
This story originally appeared on wired.com.
