Victoria’s Secret seems to have suffered a major online security incident. The retailer’s website was down on Thursday — showing only an apologetic message to customers — leaving would-be shoppers scrambling.
It appears the security incident began in the evening hours, eastern U.S. time, on Wednesday. Reuters reported at that time the company had taken down its website’s functionality as well as some unspecified in-store capabilities.
Visitors to the Victoria’s Secret online store are instead greeting with a statement from the company. It reads:
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“Valued customer, we identified and are taking steps to address a security incident. We have taken down our website and some in store services as a precaution. Our team is working around the clock to fully restore operations. We appreciate your patience during this process. In the meantime, our Victoria’s Secret and PINK stores remain open and we look forward to serving you.”
Right now, we know precious little else about the security incident. Bloomberg reported, citing an internal memo it obtained, that Hillary Super, Victoria’s Secret CEO, told employees that “recovery is going to take awhile.”
If you’re looking to make a Victoria’s Secret purchase in the meantime, then you might need to put down your phone and drive to the mall.
Topics
Cybersecurity
Privacy
