Galaxy S25 and S24 Ultra owners report overheating and battery drain after Samsung’s latest update

There’s nothing quite like owning a phone that’s been working great for a couple of years, only to have it start malfunctioning after a software update. We’ve seen it plenty of times over the past few years, and no device is immune. If you’re a Samsung Galaxy S25 Ultra or S24 Ultra owner and have been experiencing some troubles, you’re not alone.

It happens to everyone at some point

According to reports all over Reddit, users are experiencing a variety of new issues with the Galaxy S25 and S24 Ultra after the recent July update (via Android Headlines). Now, these aren’t minor issues either, with reports of overheating, excessive battery drain, and charging speeds that are less than optimal. For most people, having these types of issues presents a huge hit when it comes to daily use.

The July update was released to phones at the top of the month and has since arrived on even more devices over the past week. If you’ve yet to update, we recommend holding off for now until Samsung issues some kind of statement. You don’t want to have your perfectly good phone suffering any or all of these issues if it’s your daily driver.

If you’ve already updated and are experiencing issues, you’ll want to keep an eye out for a fix. Folks are chiming in with all kinds of theories on how to get things back to normal. Some say that the update from Samsung breaks an interaction with WhatsApp, causing the phone to heat up because it’s not able to perform a backup.

There are also some solutions, like disabling encrypted backups. However, some are not even touching that solution. We recommend sifting through all the online forums to see what solution works for you right now. If you’re not that adventurous, you’ll just have to wait it out.

It’s not what you want to see happen to any phone, but it’s just the way of life for some. While new updates are alluring, it’s always a good idea to at least wait it out for a day or two to see what the reaction is online. Although companies test software updates with betas, there’s always the chance that something slips through. You don’t want to be that unlucky person.

Of course, if you’re ready to move on from these phones, you can always trade in for Samsung’s latest foldables, which are set to release towards the beginning of August. So far, the reactions to the Galaxy Z Fold 8 have been surprisingly positive.