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TL;DR
- Owners of the new Apple TV 4k are getting error messages when opening the YouTube app.
- The error includes a black screen with a QR code and a message stating “YouTube is not yet available on this device.”
- There is a multistep workaround for the issue.
One of the new products Apple introduced earlier this year is the fourth-generation Apple TV 4K. The Google TV Streamer rival just became generally available starting today. Those who already have their hands on the device are noticing a bizarre issue with the YouTube app.
As The Verge reports, those who have received their new Apple TV 4K are being greeted by an error message. When opening the app, a black screen appears. On that black screen is a QR code and an error message that says “YouTube is not yet available on this device.”
While some users can’t get past this black screen, that’s not the case for everyone. Some users are reportedly able to get the app to work, but a transparent red bar is stuck at the bottom of the screen. This bar contains a message that reads, “YouTube app is approved for device testing only and not for production use.”
if you just bought the new Apple TV and you’re getting an error message with the YouTube app, here’s the fix. Make sure you update to tvOS 27.2 and then force restart Apple TV (hold down the 📺 and back buttons for 5 secs) and then uninstall YouTube and reinstall it 👍 https://t.co/V9AKNhhHSu
It appears there is a workaround for the issue, but it takes a couple of steps. According to Tom Warren, the fix requires you to update to tvOS 27.2 and then force restart Apple TV. After that, you’ll need to uninstall and then reinstall the YouTube app.
