If you’re trying to refresh your Instagram feed and getting error messages, you’re not alone.
Instagram appeared to be having issues on Thursday, with outages reported on Downdector from around 7:30 a.m. ET/12:30 p.m. BST.
Big spike.
Credit: screenshot: downdetector
Downdetector is owned by Mashable’s publisher, Ziff Davis.
Mashable staff tried the Instagram app in the U.S. and the UK and saw issues. In the UK, we were supplied with error messages reading “Couldn’t refresh feed,” though it actually seemed to be refreshing slightly.
All across America, Instagram users had un-refreshed feeds.
Credit: screenshot: downdetector
“We’re aware that some people are having trouble accessing their Instagram,” a Facebook company spokesperson told Mashable. “We’re working to get things back to normal as quickly as possible and we apologize for any inconvenience.”
At the time of writing, Instagram has not released a public statement as to cause of the outage.
This story is developing…
UPDATE: Sept. 2, 2021, 1:39 p.m. BST Added statement from Facebook company spokesperson.
